01
One shared context
Voice and SMS work from the same knowledge and customer record.
Voice + SMS Front Desk
Calls and texts that work together.
One connected front desk that answers the call, continues by text, books the appointment and keeps every customer interaction in one journey.
No setup feeTest-ready in 1–2 weeksPay when live
Hear a sample call
Hear how Ontix handles the next call.
Listen to the call, follow the booking, and see how a text confirmation completes the journey.
Harbor Auto
After-hours appointment booking
Meet your AI front desk
A customer calls. Ontix takes care of it.
Follow the conversation
Select a line to jumpWhat you get
Every inquiry gets a useful next step while your team stays focused on the work already in front of them.
Starter plan
$199/month
100 voice minutes + 500 SMS segments
Configuration and launch included
What it handles
Less chasing. More conversations that go somewhere.
The AI Front Desk is configured around your real services, availability and handoff rules—so every reply is useful to the customer and your team.
02
Call-to-text continuity
Send confirmation links and next steps as soon as the call ends.
03
Smart channel switching
Continue by SMS when a lead misses a call or prefers a text.
04
Unified reporting
See the whole journey instead of separate call and message activity.
How it works
From first contact to done.
We set up the knowledge, rules and integrations. Your front desk handles the repeatable journey and knows when a person should take over.
- 01
A lead reaches out
A call, text, form lead or missed call starts one connected customer record.
- 02
The front desk understands
It asks only the questions needed to identify intent, urgency and the right next step.
- 03
The work gets done
It books, routes or follows up, then updates the tools your team already uses.
Connected tools
Fits the stack your team already knows.
Calendar, CRM, messaging and automation tools stay in sync, so a completed conversation arrives as a usable customer record—not another notification to clean up.
Twilio
GoHighLevel
HubSpot
Salesforce
Cal.com
Calendly
Slack
Meta Lead Ads
Twilio
GoHighLevel
HubSpot
Salesforce
Cal.com
Calendly
Slack
Meta Lead Ads
Twilio
GoHighLevel
HubSpot
Salesforce
Cal.com
Calendly
Slack
Meta Lead Ads
Zapier
Make
Google Sheets
n8n
WhatsApp
Discord
Notion
Airtable
Zapier
Make
Google Sheets
n8n
WhatsApp
Discord
Notion
Airtable
Zapier
Make
Google Sheets
n8n
WhatsApp
Discord
Notion
Airtable
Need a different system? We confirm the integration path before the build starts.
Ready when your customers are
See your own front desk working in 1–2 weeks.
No credit card. Billing starts after your working review.