AI Front Desk · Voice + SMS
Your front desk, always on.
Answer calls, respond to leads, qualify customers, book appointments and follow up by text—without adding another inbox for your team.
Hear a sample call
Hear how Ontix handles the next call.
Listen to the call, follow the booking, and see how a text confirmation completes the journey.
Harbor Auto
After-hours appointment booking
Meet your AI front desk
A customer calls. Ontix takes care of it.
Follow the conversation
Select a line to jumpConnected tools
Fits the stack your team already knows.
Calendar, CRM, messaging and automation tools stay in sync, so a completed conversation arrives as a usable customer record—not another notification to clean up.
Need a different system? We confirm the integration path before the build starts.
Revenue Protection Calculator
How much opportunity slips away when the phone goes unanswered?
Adjust the numbers to match your business. This calculates the monthly revenue that a dependable first response helps protect.
Calls missed during jobs, meetings, or after hours
Typical customer or ticket value for your service
Share of missed callers who would have booked if answered immediately
Illustrative model based on typical industry conversion rates and customer value.
$2,500
per month, or $30,000 in uncaptured business per year
AI Front Desk Voice starts at $149/month. That protects roughly 17× more revenue than it costs.
24/7
Live call availability
1-2 weeks
Typical test-ready launch
100 min
Included with Starter
$149
Starting monthly price
Choose your front desk
Start with the channel your customers already use.
AI Voice
An always-on voice front desk that answers naturally, qualifies callers, books appointments and transfers priority conversations with context.
AI SMS
An always-on SMS front desk that responds to leads, answers questions, follows up and books appointments while interest is high.
Voice + SMS
One connected front desk that answers the call, continues by text, books the appointment and keeps every customer interaction in one journey.
One connected system
Not another chatbot. A front desk that can take action.
- 01
Answer
Respond from approved services, policies and FAQs.
- 02
Qualify
Collect the details your team needs.
- 03
Book
Check live availability and confirm.
- 04
Continue
Save outcomes and trigger follow-up.
A real day at the front desk
Coverage across the moments your team usually misses.
- 08:06
Missed call becomes an SMS conversation
The front desk texts back, qualifies the repair and offers two appointment times.
- 12:18
A complex caller reaches the right person
The AI identifies a priority account and warm-transfers with the summary.
- 18:42
An after-hours inquiry books itself
The customer gets answers and receives a confirmation while your team is offline.